Wednesday, June 24, 2009

Even if you don’t Twitter, you should search it for real-time reaction

soccer

I was pretty stoked by the U.S.’s 2-0 victory over Spain today, which vaulted the unlikely team into the final of the Confederations Cup, a World Cup warmup. In my excitment, I do what I always do: head to Twitter Search (no account required) to start reading immediate reactions from fans. (Google is just too slow sometimes.)

Without an active Twitter account, I don’t participate in the conversation—I do that elsewhere; on my blog, on Facebook, and in various comment sections. But it’s fun to get up-to-the-second reactions to breaking news in one location, without perpetrating your offline life like so many Twitter users seem to do.

Friday, April 3, 2009

Three easy steps to getting your point across

(April 23, 2005) A message—whether an email, voice-mail, sticky note, or blog post—is just a mini presentation. It’s a way of conveying information to an audience. To effectively do so, I try to adhere to the following 3 principles.

  1. Be brief. Say what you need to say and nothing more. Keeping it simple will allow your audience to understand and remember what you want them to.
  2. Be detailed. In what you do choose to say, tell the audience specifically what they need to know, including quantities, hard deadlines, and delivery.
  3. Have structure. Write, record, annotate, say, or outline your message in an organized manner, so there is no confusion.

If you are brief, detailed, and structured when conveying information to an audience, your message will be loud and clear. Just be sure you have something important to say…

Wednesday, March 5, 2008

“No, I’m asking you a question.”

img1.jpgWhile on a recent cruise, I played on-board tennis with a Belgian girl and a married couple from South African. It was decided that I would play doubles with the Belgian, upon which she asked, “Which side would you like to play?”

I answered her question with a question: “Which side would you like play?”

“No, I’m asking you a question,” she authoritatively said in a thick European accent.

“Oh, right — I guess you did. I’ll take the right side,” I responded.

I couldn’t help but chuckle at the language confrontation. In trying to be overly courteous, as many Americans do, I complicated what should have been a simple exchange. The take-away: forced modesty should always be avoided.