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Tuesday, June 26, 2007

Nasty commenters give me thick skin and chutzpah

As a professional blogger for nearly two years now, I’ve seen tens of thousands of comments aimed at me. Most of them are favorable, a lot of them are entertaining, some of them are negative, and a handful of them are just nasty. It comes with the territory when you publish your opinions, passions, and stories freely to the web.

But nasty commenters have a bright side. They help motivate me to work harder and make it so my output has to do the convincing. They give me thick skin and chutzpah to take risks as both a writer and businessman.

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Wednesday, June 14, 2006

Moderating Comment Criticism

I don’t like moderating comment criticism on blogs. Granted, moderation is good for some large organizations or companies that need to be especially careful with what’s posted on their site, but for independent publishers, I like the added democracy of an open comment system. And for the most part, blog readers have come to appreciate that comments do not express the views of the posting site or its author.

Moderation, either before-the-fact or after-the-fact gives the independent publisher the power to masque criticism, ideas, thoughts, new views, differing opinions, open-mindedness, vulgarity, and hate speech. I’m not sure I want that power, though I do use it in the case of the last two. I have let a little hate speech slide but don’t really like to. I prefer after-the-fact moderation (once a comment is already posted) because it’s easier for me to let comments “stick” if they aren’t too racy. The extreme one’s (through rare on Smooth Harold) get thrown out once I spot them in my email inbox.

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